Help Center

How Can We Help You?

Find guides, documentation, and direct support for your Glow Niche Loyalty platform.

Official Support Email

We typically respond within 24–48 business hours.

support@glownicheloyalty.app

Documentation

Step-by-step guides to get the most out of your loyalty platform.

Getting Started

Connect your Shopify store and launch your first loyalty club in under 5 minutes.

  • Create your Glow account and navigate to the Niche Loyalty dashboard.
  • Connect your Shopify store via our one-click OAuth integration.
  • Design your branded digital membership card and publish it.

Campaign Management

Create and manage discount campaigns to reward your most loyal customers.

  • Create fixed-amount or percentage-based discount codes (e.g., NICHE-XXXXXXXX).
  • Target specific member segments based on purchase history or tier.
  • Schedule and send campaigns via automated email delivery through Resend.

Automation

Set up automated triggers to reward customers without manual effort.

  • Configure welcome rewards triggered on new member sign-ups.
  • Set order-completion triggers to automatically issue discount codes.
  • Enable birthday rewards and milestone-based loyalty bonuses.

Analytics & ROI

Understand campaign performance and measure the value of your loyalty program.

  • Track discount code redemption rates and revenue impact.
  • Monitor email open rates and campaign engagement metrics.
  • Identify your top members by lifetime value and purchase frequency.

Ready to Launch Your Loyalty Club?

Start free with your first 50 members. No credit card required.

Get Started Free