Help Center
How Can We Help You?
Find guides, documentation, and direct support for your Glow Niche Loyalty platform.
Official Support Email
We typically respond within 24–48 business hours.
Documentation
Step-by-step guides to get the most out of your loyalty platform.
Getting Started
Connect your Shopify store and launch your first loyalty club in under 5 minutes.
- Create your Glow account and navigate to the Niche Loyalty dashboard.
- Connect your Shopify store via our one-click OAuth integration.
- Design your branded digital membership card and publish it.
Campaign Management
Create and manage discount campaigns to reward your most loyal customers.
- Create fixed-amount or percentage-based discount codes (e.g., NICHE-XXXXXXXX).
- Target specific member segments based on purchase history or tier.
- Schedule and send campaigns via automated email delivery through Resend.
Automation
Set up automated triggers to reward customers without manual effort.
- Configure welcome rewards triggered on new member sign-ups.
- Set order-completion triggers to automatically issue discount codes.
- Enable birthday rewards and milestone-based loyalty bonuses.
Analytics & ROI
Understand campaign performance and measure the value of your loyalty program.
- Track discount code redemption rates and revenue impact.
- Monitor email open rates and campaign engagement metrics.
- Identify your top members by lifetime value and purchase frequency.
Ready to Launch Your Loyalty Club?
Start free with your first 50 members. No credit card required.
Get Started Free